Follow-up Survey · April 2026

What they said after
seeing the model.

After our first survey, we went back to the community with some more targeted questions on the topics people were most concerned about. Sixty families responded. Here is what we heard.

By the Numbers

A sharper read on the specifics.

60
Follow-up responses
85%
Open to the tiered
pricing ramp
73%
Early years screen
time concerns addressed
+15%
Net shift to comfortable
after watching the video
01About this round

A narrower question, a returning audience.

The first survey tested whether there was demand. This one tested whether our specific answers to that demand hold up. We shared a video of the academic model, the pricing structure we're considering, and asked families to react.

Of the 60 responses, 43 came from families who filled in the first survey. 17 are new to us. Most returning respondents have been in the area one to five years, the same profile as the first round.

02Pricing ramp

The tiered structure works for most families.

Portuguese international schools typically start around €750/month for Early Years and reach €1,500/month by Senior. We proposed starting closer to €600/month for the youngest children and rising through the stages, reaching roughly €1,000/month by the end. We asked families directly how that lands.

55% are good with the model as shown.

8% We were already comfortable; this didn't change much
47% Yes, the entry point is reasonable and the ramp makes sense
30% Early years work for us; senior is still a stretch
15% Still too high across the board

85% are good with at least the earlier years. The ramp works on the way in.

Our proposed fees sit below most international schools at every stage. We think that opens us up to the majority of families considering that level of education in the area. For the 30% where senior pricing is still a stretch, we're committed to trying to find a structure that works.
03Sibling pricing

Making the costs work for bigger families.

Of the 38 families who engaged with our sibling pricing question, 29 (76%) suggested a percentage discount for additional children. Several said it would determine whether the school works for them at all.

How the 60 follow-up respondents engaged with sibling pricing
Family fee cap · 4 Non-committal or other · 5

38 of the 60 respondents engaged with this question; the other 22 marked it not applicable.

Specific discount % quoted (18 of 29)
0%
3.0
5%
1.0
10%
6.5
15%
1.5
20%
4.0
Over 20%
2.0
Mean 14.58% Median 10% Mode 10%

18 of the 29 people who suggested a percentage discount gave a specific value. Respondents who gave a range contribute a fractional vote to each discount value (e.g. someone who said 10–15% contributes 0.5 to 10% and 0.5 to 15%). The remaining 11 of 29 want a discount but gave no specific amount.

Other structures families suggested

The large majority of respondents who engaged with this question proposed a percentage discount on additional children. A handful suggested different structures, each worth exploring:

  • Graduated discount per additional child (4 respondents, 13.8% of the 29 who suggested a percentage discount): a discount that grows with each enrolled sibling, e.g. 10% on the 2nd child, 20% on the 3rd
  • Absolute family fee cap (4 respondents): a combined monthly ceiling for the whole family rather than a percentage: three parents gave €1,500/month for two children; one set their ceiling at €1,100
  • Employer tax benefits like Coverflex (1 respondent): platforms that let employers cover school fees pre-tax, already in use at some Portuguese schools
  • Multi-year upfront payment discount (1 respondent): a standard structure at some comparable schools
A flat 10% discount per additional child is roughly the consensus. We will explore the other levers to see how we can best offer support for families that need it.
04Reactions to the model

Seeing it in practice moved people, in both directions.

After we shared a short video of another school that runs a similar AI-assisted academic session, we asked families how their view of the model shifted. The video converted some families who had been unsure. It also sharpened the concerns of others.

How the model compared to what you imagined
About what I expected (positive)
43%
Better than imagined, more interested now
20%
Different, but still open
13%
Raised new questions
17%
Not what I want for my child
7%
76%were positive or open
How your comfort with the adaptive model shifted
No change; I was already comfortable
40%
More comfortable than before
27%
Less comfortable than before
12%
No change; still have concerns
22%
+15%net improvement

Three in four families viewed the model positively after seeing it.

The video moved people in a net positive direction, but a minority became less comfortable after watching, usually citing specific objections rather than a general hesitation. Those are the questions we will work on answering. That said, for families with young children, one finding was particularly reassuring:

When we explained that Early Years is almost entirely screen-free…
Yes, that addresses my concern
56%
Had no concerns about it to begin with
17%
Want to see it in practice first
15%
Still have reservations
13%
73%concerns addressed

Percentages are based on the 48 respondents who answered; 12 said the question is not applicable to them.

"Better than I imagined. I'm more interested now. How does the day for three-to-seven-year-olds look, since they don't have screens?"

"What you present is truly a breath of fresh air and absolutely worth investing in when it comes to children's education. So I'm very excited about it. I hope this school will be nice and grounded in its approach."

05Portuguese integration

The direction is clear. The question is how far to go.

We asked families how they want Portuguese language and culture woven into the school. The answer was nearly unanimous: Portuguese language and culture should be present and meaningful. The nuance is to what degree.

What level of Portuguese integration are you looking for?
Genuinely bilingual teaching; meaningful instruction in both languages
47%
Taught as a subject; solid Portuguese lessons, English-primary instruction
30%
Cultural integration: context, traditions, community, not necessarily bilingual teaching
10%
Flexible; depends on my child's age and existing Portuguese level
10%
Not a priority for us
3%
Portuguese needs to be meaningfully present - that much is clear. The question now is operational. Full bilingual instruction requires more qualified staff, bilingual materials, and a model that works for children arriving at different language levels. If we can do it properly, it's the stronger strategic choice.
06Building confidence

What would most move families from interested to committed.

We asked respondents to pick the two things that would most increase their confidence in a new school with no track record.

† On the Alpha School video
  1. This is illustrative and our final model will likely differ. For example, Portugal requires licensed teachers on-site, which is not a requirement at Alpha.
  2. Telos Academy has no affiliation with Alpha School. We are evaluating a number of technology solutions for Telos. The platform used at Alpha School, TimeBack, is one of the solutions on that list, though we may ultimately choose a different solution.
Several respondents said they would have picked more if the survey let them: usually physical site or roadmap as the third. Despite this, the top two are clear: a credible team and external validation.
07Questions raised

What people asked.

The survey and video answered some questions and opened others. These are the ones respondents raised most often in the open-text fields.

Isn't the morning block lonely? Won't children miss group learning?

The morning block runs in short focused intervals: roughly twenty minutes of work, followed by a break. Those breaks aren't passive: students discuss what they've been working on, compare problems, and often step outside. The space itself is well-lit with natural light, not a darkened screen room. When a student is stuck, teachers circulate throughout and can move them into a small-group or one-on-one session.

The rest of the day is built entirely around group work: project teams, outdoor sessions, and community activities. Students finish the day having worked alongside each other in every sense. Full answer on the FAQ →

Who actually teaches? Are they qualified teachers?

Yes. The constant adult presence in the school will be qualified teachers, not generalist guides. This is both a values decision and a regulatory requirement: Portuguese Ministry of Education authorisation requires credentialed teaching staff.

This is one of the ways Telos differs from the model it is most often compared to. Alpha School in Texas operates with non-credentialed guides; we do not. The adaptive tools are just that - tools. Our teachers carry the responsibility for each child's learning.

How do you know a child is learning deeply, not just moving fast?

The adaptive tools are designed to catch shallow learning. Skills resurface at increasing intervals after they've been taught (a technique called spaced repetition), so a concept grasped shallowly will start slipping when it reappears weeks later. Problems also arrive in mixed batches across topics, so students can't rely on context to guide them.

The rest of the day is built entirely around group work: project teams, outdoor sessions, and community activities. Students finish the day having worked alongside each other in every sense. Full answer on the FAQ →

Is there meaningful room for arts, music, and creativity?

Yes, and this came up often enough in the survey that we plan to make it more visible on the site. Visual art, music, theatre, and movement are part of the afternoon programme across all four stages. Not a single class per week, which is the norm in most schools. Instead, they will be embedded into the projects, outdoor sessions, and community work that make up the majority of the day.

Where our own staff are not the right fit, we will bring in visiting practitioners: working artists, musicians, and makers from the local community. A studio workshop space will be a core part of the physical site. See Make for the full afternoon programme.

08What we take from this

What's clearer, and what's still open.

The first round told us there was real demand. This round told us where the specific answers hold up, and where they need more work.

What this round confirmed
  • The tiered pricing ramp works for the majority of respondents; specific numbers still being refined
  • Three in four families are positive and open to the adaptive model
  • Seeing the model in practice shifted 15% of respondents from concerned into comfortable - seeing really is believing
  • The Early Years screen-free framing directly addresses the most common concern for 73% of parents
  • Portuguese language and culture needs to be a meaningful part of the school
  • Founding team credibility and curriculum accreditation are the two most load-bearing trust signals
What's still open
  • Sibling pricing is a gating factor for many multi-child families; a published schedule is needed before enrolment opens
  • One in three families remain unsure about the adaptive model; specific answers on depth, social development, and teacher role are needed, not more marketing
  • The bilingual-versus-English-primary question is a real decision to take, not a preference to average
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